Apply for approval of a responsible person. Tower Rescue + WAH;. 3 Provide appropriate assistance to customers when refusing service. Comprehensive responsible gambling staff training and refresher training procedures have been developed and, in Australia, a nationally specified competency unit SITHGAM022 - Provide Responsible Gambling Services is. The audit aims to: check your compliance with existing legislative requirements and the Queensland responsible gambling code of practice. 21 6. Please print out and display the correct signage for your venue. Unit code & name. Contact (07) 3051 7640. Media enquiries LGFTmedia@justice. . • the gambling provider’s Responsible gambling policy document including policies for addressing problem gambling issues relevant to the local community • the nature of games, game rules, odds or returns to players • exclusion provisions • gambling-related complaint handling procedures Liquor licences and information. Responsible Conduct of Gambling Policy . The Office of Liquor and Gaming Regulation in Queensland requires that staff involved with the provision of gambling services must hold a valid RSG certificate within three months of starting their employment in that role. You can find an approved training provider using Liquor & Gaming NSW’s online search and mapping tool. A mother appears. Help required people experiencing gambling harm; Office of Responsible Gambling; Public gamer activities Toggle. ITS has been certifying and skilling hospitality heroes across QLD for 15 years. Liquor and gaming forms and fees Licensing and compliance forms and fees for liquor, wine, gaming, charitable and non-profit gaming in Queensland. She looks like a sweet, conservative type with her short blonde hair, pearl earrings, long floral. SITHFAB021 Latest Unit Provide Responsible Service of Alcohol. Responsible Service Of Alcohol And Gambling Qld - MILLIONS OF STARBURST SPINS LIVE CASINO. Counselling and Support. $65 save $14. Unacceptable practices and promotions. Responsible Service of Alcohol (RSA) training is the foundation that qualifies you to sell, serve or supply liquor. Office of Liquor, Gaming and Racing (OLGR) authorise urban E-Learning to provide Responsible Service of Alcohol QLD training. General enquiries 13 QGOV ; Licence and permit enquiries 1300 072 322. Helping patrons with a gambling-related problem | Business. A corporation that holds a liquor licence must appoint an Approved manager in order to operate. 11 Consumption of alcohol. Responsible gambling code of practice and resource manuals. Offence. SITHFAB021_Provide Responsible Service of Alcohol_Online Course_2023: $39. 7000+ Reviews • Excellent 4. The responsible service of alcohol (RSA) and the provision of safe environments by liquorONLINE TRAINING. PSCC offers responsible serving routes for bartenders, alcohol sellers, or alcohol servers. We promote the responsible service of alcohol and gambling – Gambling Helpline 1800 858 858 Gambling Helpline, not intended for minors or excluded persons. edu. 00 $ 19. Get skills and have fun! Responsible Service of Alcohol Certificate. Use the interactive map to find information about liquor accords near you. This is an industry course valid only in Queensland. Gaming guideline G03: Plans for gaming applications, including whole-of-site plan. Office of Liquor and Gaming Regulation. Unacceptable practices and promotions. RSA Online 24/7 (Responsible Service of Alcohol) Official provider - Government approved, PDF RSA Certificate, Start in 2 minutes, 100% money back guarantee, Online simulated bar to practice refusal of service. permitting an unlawful sport or game to be played on the licensed premises. 1800 858 858. You can stop and resume at any time 24/7. Valid in QLD, WA, NT. e. . SITHFAB021 Provide Responsible Service of Alcohol (RSA) Pre-requisite: None: Delivery: 100% online (no classroom) Time: 3 minutes to enrol; Online assessment modules – 5-6 hours (self-paced) Final assessment marking is completed within 2 – 3 business days of submission (turnaround time may be longer during times of high volume)Ultimately, liquor and gambling abuse harms communities. The RSA (Responsible Service of Alcohol) is a certificate showing that you know the regulations concerning alcohol consumption in Australia. $35 save $10. If you are new to the liquor industry or your RSA competency training took place more than five years ago. Locked. Electronic gaming machines Responsible Service of Gambling Educate Resources. Last updated: 4 August 2023. This campaign targets gamblers experiencing gambling harm and their family, friends and colleagues, and aims to raise awareness of the signs of problem gambling, reduce stigma through storytelling and encourage gamblers to seek help. 20 6. Find out what thou need into make to sensibly servant alcohol in any type of tour. You can stop and resume at any time 24/7. It also depends on your knowledge, experience and computer skills. au. Assist alcohol affected customers. 9 am to 5 pm weekdays, excluding public holidays. - TCP Training Pty Ltd, Suite 1, Level 7 Dymocks Building, 428 George Street, Sydney NSW 2000. Start Free Try-Then-Buy Risk Free & Pay Only When Satisfied. gov. gov. gov. 2 Speak to intoxicated customers in a suitable and consistent manner, minimising confrontation and arguments and point out signage . Queensland responsible gambling Resource manual Hotels Developed by Queensland Hotels Association and the Department of Justice and Attorney-General. The patron must complete form 3E—application to revoke exclusion direction and lodge it. The Office of Liquor and Gaming Regulation (OLGR) is responsible for regulating the Queensland liquor and gaming industry in a way compatible with minimising harm caused by these products and. The mystery shopper program will assess RSA practices, including supplying alcohol to unduly intoxicated patrons and allowing the irresponsible use of alcohol. General enquiries 13 QGOV ; Licence and permit enquiries 1300 072 322Responsible service of gambling (RSG) refresher courses. gaming repairer. This course is for. The benefits of having a liquor accord in your area include: minimising alcohol and drug-related violence, antisocial behaviour and crime in and around licensed premises. Maintaining a safe environment in and around licensed venues. Module 1 can be done online and must be completed within one month of starting work in a gaming venue. 00. Responsible Service of Alcohol (QLD) Responsible Service of Alcohol (SA) Course in Management of Licensed Premises (52863WA/52735WA) Express Online Training (EOT)When it's time to renew your Responsible Service of Alcohol (RSA) and/or Responsible Conduct of Gambling (RCG) competency card, you'll receive a reminder notice by email or SMS approximately 3 months before your card is due to expire. au. $185 save $10. casino key employee licence. appears to have been tampered with; is a genuine ID but does not belong to the person. Responsible Conduct of Gambling (RCG) Responsible Service of Alcohol (RSA) Intervention: There is no legal requirement in NSW for staff to intervene if a patron is showing signs of problem. pay outstanding employee application fees online. Environmental codes of practice for industry. In the hospitality industry, the gambling environment is usually referred to as the gaming area and is provided in a range of venues such as hotels, motels, clubs, pubs and casinos. reduces the likelihood of OLGR officers undertaking inspections shortly after the Queensland Police Service (QPS) has assessed the venue’s liquor compliance. Under the voluntary Queensland responsible gambling code of practice, gaming venues should have a Customer Liaison Officer (CLO) available during the approved gaming hours. If you want to work in the sale, service or supply of alcohol in Queensland, you MUST have a valid. Gaming and gambling. 2 Survey fi ndings, when compared to previous surveys, provide valuable information to assist in implementing the Queensland Responsible Gambling Strategy (2002). qld. Keno employee. 6. Subscribe to the Liquor and Gaming. 50. Online Queensland Australia. a recognised proof of age card (e. You progress is automatically saved and you can switch devices. gov. Responsible Service of Alcohol; Queensland; New South Wales; South Australia; Western Australia; Northern Territory; Victoria;. SITHFAB002 Provide Responsible Service of Alcohol. If you want to carry out gaming duties in a licensed venue in Queensland, you must have completed Responsible Service of Gambling (RSG) training. Compliance checklist. Gaming Learn more about gaming licensing, compliance and regulation in. This guide allows you to check and consolidate your knowledge. View Course details. Comment Search for:Find out more about responsible gambling certificate qld our online course Responsible Service of Alcohol Certificate in South Australia For becoming a responsible person to serve alcohol:Case studies and a simulated bar environment two dollar blackjack atlantic city. An RSA certificate is a qualification that demonstrates your knowledge and understanding of responsible alcohol service. Once you've refreshed your knowledge, take our quiz to see how much you've remembered. Victoria: You have 6 months from the start date of employment to get your RSG to complete and pass the RSG training. Initially known as Jupiters Gold Coast, The Star casino is the oldest gambling house in Queensland. 1 Follow responsible gambling service procedures according to relevant state and territory legislation and industry and organisational policy and codes of conduct. . Module 3 - the refresher online module (2-3 hours learning online) Module 4 - the refresher face-to-face module (delivered via video-conferencing, or in gaming venues where coronavirus (COVID-19) restrictions allow). The nationally accredited SITHFAB021 - Provide Responsible service of alcohol (RSA) is manadatory for all other bar staff engaged in the sale, supply or service of liquor at a licensed premises, Staff engaged in the sale, supply or service of liquor have 28 days from the date they commence employment/volunteer in that capacity to complete the. Make a direct complaint about liquor and gambling in Victoria through our online complaints form. Follow the law campaign - Responsible service of gambling. Still, Responsible Wagering Australia – a body that represents bet365, Betfair, Entain, Sportsbet, Unibet and Pointsbet – said the changes to Queensland's laws could result in less-attractive. Office of Liquor and Gaming Regulation. Justice and Attorney-General, Queensland Government, Responsible gambling code of practice and resource manuals, licensed under Creative Commons Attribution 3. Download our 'Follow the law' posters and LCD images. Read the fact sheet on the framework and its 10 measures for more information. If you intend to work in the hospitality industry in a position that requires to you serve patrons who are engaging in or exposed to any type of gambling activity you. Responsible Service of Alcohol - Valid for work in: NSW, ACT, NT, QLD, SA, TAS, WA. General enquiries 13 QGOV ; Licence and permit enquiries 1300 072. Related pages. Social. View Details. 12 Consent of the person. You progress is automatically saved and you can switch devices. au. Students who are assessed as competent will be issued a nationally recognised Statement of Attainment for SITHFAB021 Provide responsible service of alcohol and SITHGAM022 Provide responsible gambling services. SITHFAB021 Provide Responsible Service of Alcohol (RSA) Pre-requisite. Legge Slot Liguria, Responsible Service Of Alcohol And Gambling Qld, Cyprus Poker Tournament 2020, Harveys Casino South Lake Tahoe Nevada, Meuble Cuisine Geant Casino, Top Casino Apps For Ipad, Tudors Red Hot PokerThe Department of Justice and Attorney-General, Liquor, Gaming and Fair Trading (we/us) is collecting your personal information to make enquiries into or investigate your complaint. Our purpose is to empower communities while ensuring markets are fair, safe, inclusive and socially responsible. If you don't have valid evidence that you've completed the RSA training required for working in a licensed premises, you could be fined. The holder of a liquor licence (the licensee) must appoint a person to be the approved manager to supervise and manage the premises as required under section 100(2) of the Liquor Control Act 1988 (the Act). Responsibly assist customers to drink within appropriate limits. Our online courses are designed to be self-paced and cover a wide range of personal and professional development topics for the hospitality, health, and business management industries. Course Outline. 2690 E Main St, Bridgeport, CT 06610, USA. operate an ID scanner. 45. Older courses might have a different course code, but they'll have the same course name and will always supply a Statement of Attainment. South Australia: You have 6 months from the start date of. Queensland : RSG is compulsory. Sugar-free version of this slot available upon request. RSA - Responsible Service of Alcohol, refers to a standard of alcohol service and to a training program that were both originally developed by the Australian Hotels Association AHA, in the early 1990's. Please note: our RSA is valid for people who will be working in Queensland only! RSA course. Also consider. Training must be completed in classroom. 50 RESPONSIBLE SERVICE OF GAMBLING – QLD. alcohol while engaged in the activity of gambling. Phone: 1300 599 759. Licensed venues must be personally supervised and managed by an approved responsible person (RP) at all times when open to the public. If you have been issued with an Interim Certificate or Competency Card in the last five years, DO NOT enrol in this. Unit code & name. Millenium City. 1 Refuse service in a polite manner and state reasons for the refusal. improvement of responsible gambling practices: • A person/s is nominated to perform the customer liaison role at each casino during approved opening gaming hours. Unit Code:- SITHGAM201. • All new team members are. $25. qld. You must complete two modules:. If you want to perform gaming duties in a club or hotel, you also need to complete a responsible service of gambling (RSG) course through a Registered Training Organisation (RTO). To serve and sell alcohol in Queensland, you are legally required to have successfully completed the unit SITHFAB021 – Provide Responsible Service of Alcohol (RSA) course. [Animation] A father and son are in their kitchen. Responsible Service of Gambling (RGS) is another training that is required if you want to work in establishments with liquor and gambling activities, such. gov. Download our 'Follow the law' posters and LCD images. This course provides a nationally recognised SITHGAM022 Provide Responsible Gambling Services (RSG) Statement of Attainment. Service industries and providers, and professional and financial services. au. Griffith: RSG Online Training Course. RSG + RSA + COVID Safety. Responsible gambling services must be provided wherever gambling activities are. A maximum penalty of $38,700 applies to a licensee convicted of these actions. Online Courses Included in Bundle (click to learn more) RSA: SITHFAB021 – Provide Responsible Service of Alcohol. Liquor Licensing Laws. 00 AUD. The legal drinking age is 18 throughout Australia. qld. Email Venue. increasing awareness and practices related to responsible service of alcohol and gambling. They can be found on the Responsible Conduct of Gambling (RCG) page. Customer Liaison Officers. This course is for participants wishing to gain employment in the QLD hospitality industry where service or selling of alcohol is required. For example: an 18-year-old adult with a 17-year-old spouse, partner or sibling, would not be making parental decisions on the minor's behalf. Responsible Service of Gambling - Valid for work in: QLD, WA, NT. rapid or excessive consumption) steps to make sure all staff are. HLTAID011 Provide First Aid – Gympie. preventing under-age drinking. SITHFAB002 Provide Responsible Service of Alcohol. Penalties and fines exist for: having minors on-site. These protections provide consistent, easy-to-use tools and information to ensure that consumers are receiving responsible service and are given better ways to control their gambling. Responsible gambling services must be provided wherever gambling activities are undertaken. Responsible Service of Gambling; Queensland; RSA & RSG Qld Bundle; NSW Licensee Training. The Commissioner recognises courses that deliver the national competency "SITHFAB021 - Provide responsible service of alcohol", conducted by an RTO. ILGA. From 1 November 2020 all RTOs conducting RSA training must be approved by the Commissioner. RSG Queensland Online Course – SITHGAM022 – Provide Responsible Service of Gambling Queensland Online Course – OLGR Approved. qld. These guides are designed to help gaming staff revise their knowledge about the responsible service of gambling. Help minimise alcohol and gambling-related harm, receive updates, discuss important issues, and connect with other licensees and government agencies. Combined Mining Supervisor (G1, G8, G9) & G2 (RIIRIS402E) ONLINE course – $750; Queensland Commissioner for Declarations (10793NAT) – $200; Queensland Justice of the Peace (10794NAT) – $295; Responsible Service of Alcohol (RSA) (SITHFAB021) – QLD – $25; Provide Responsible Gambling Services (RSG) (SITHGAM022) – QLD – $25Click through to our online store and begin your Responsible Service of Gambling (RSG) training immediately. please visit our Queensland (QLD) Online RSA training page. - Miranda Diggers RSL, 615 Kingsway, Miranda NSW 2228. Responsible Service Of Alcohol And Gambling Qld Online -. responsible service of alcohol (RSA) or gambling (RSG) certificates for all relevant staff; risk-assessed management plan (RAMP), if applicable; management plan to address requirements within Guideline 60: Unacceptable liquor practices and promotions in licensed venues, if applicable; re-entry pass system document, if applicableIntroduction. 2. We offer cross-device compatibility for all our courses to enhance the user experience. Offences and penalties. They can lead to unemployment, homelessness, irreparable damage to families, mental illness, suicide and death. Australian International Business Institute (07) 5452 9836 aibi. Why choose us. On this Page. Add the COVID-Safe Hygiene Marshal Course. Please indicate your. Behind the bar RSA training videos Learn how to refuse service to unduly intoxicated patrons with these interactive training videos that show depictions of real-life scenarios. If your gambling becomes a problem, please ask one of our staff for help or contact your free, independent and confidential state-based counselling services by calling 1800 858 858 or visiting Managers. A liquor licence gives your club permission to serve alcohol and tells you exactly what the rules are to keep the club, members and guests safe. Revoking venue-initiated exclusions. Please note: As a licensee or permit-holder you are responsible to ensure you understand and comply with the detailed legislative requirements of the liquor and gaming laws that. of the responsible service of alcohol. This will be up to your own discretion. Please complete this short pre-enrolment questionnaire to ensure this ITS course will provide you with the best opportunity for a positive vocational outcome of working in the hospitality industry. We currently offer SITHFAB021: Responsible Service of Alcohol online only. Compliance actions Use the current responsible gambling signage, e. Was this information helpful? The department is responsible for regulating and maintaining the integrity of lawful racing, gambling and liquor activities for Western Australians to participate in. The RSA online training course covers the national accredited unit of competency SITHFAB002 Provide responsible service of alcohol that provides comprehensive. This course provides a nationally recognised SITHGAM022 Provide Responsible Gambling Services Statement of Attainment and to provide responsible gambling services, and information to customers who require assistance. The photo competency card is a plastic card, similar to a driver licence and is valid for five years. VGCCC Annual Report 2022-23. There are no exemptions to the RSAT. Responsible service of gambling . In Australia, any club that wants to sell alcohol, or even wants to let members and guests bring their own drinks, must have a liquor licence. Featured. Gaming rules explain the rights and obligations of players and licensed gaming operators. Emails are responded to within 1-2 business days from the time received. If you already hold a competency card, you do not. (Gambling providers must then complete either form 3F (revocation notice) or form 3J (refusal). This includes the Nationally Accredited units such as SITHFAB021 Provide responsible service of alcohol, SITHGAM022 Provide responsible gambling services, SITXFSA005 Use hygienic practices for food safety, SITXFSA006 Participate in safe food handling practices and our First Aid units of competency. It’s safe and secure and you’ll be provided experienced, private and confidential support from real people. NOTE: It is an offence for anyone to display (or cause to be displayed) static alcohol advertising within 150 metres of the perimeter of a school for any. When you complete our course you can instantly print off your certificate. If you've already completed your RSA training, you can take these short online courses and then test your knowledge. Alcohol servers are required to: Anyone who serves alcohol is considered an alcohol server and requires Responsible Service of Alcohol Training. 00pm (AEST), excluding national and Queensland public holidays. RSG Online Training Course. The course is valid in QLD, ACT, WA, NT and VIC*. Buy now, pay later. the definition of 'unacceptable practices' when running promotions. We provide people from Queensland, Western Australia, South Australia, Northern Territory and the Australian Capital Territory with online Responsible Service of Alcohol Certificate. qld. We have stronger powers and a sharper purpose to ensure integrity, safety and fairness for all. Responsible Service of Gaming (RSG) Self-Excluded . Perhaps one of the easiest things to do in online gambling is to play at casinos that offer you all the bells and whistles without any of the hard work and hassle. Nationally accredited, gain the skills, knowledge and certification required to meet codes of practice. wa. Element. An RSA certificate is a nationally recognised accreditation that proves you are capable of serving alcohol responsibly. - Do the best RSA online at lower cost. Our Online RSA Course is super-fast and easy to use. For this course you will need to have access to the following resources:RSA Online Training Course Queensland. He's a sensible bloke. We take pride in giving you the information you need to do your job effectively and in the best interests of your customers. Valid in QLD, NT, WA. It covers: gaming-related advertising. 00. 4. It does not replace RSG training or certification. RSA Course. Gaming compliance enquiries gamingcompliance@justice. The Queensland Office of Liquor and Gaming Regulation (QOLGR) is responsible for licensing and compliance, and the Office of Regulatory Policy (QORP) is responsible for policy and legislative. 3B Lara Way, Campbellfield VIC 3061; 8:00 am - 4:00 pm;Enquiries we can help you with. Application of the Unit. We want our customers to feel confident that they will receive timely, attentive, and solutions-based online customer service. Sell or serve alcohol according to provisions of relevant state or territory legislation, licensing requirements and responsible service of alcohol principles. 1. Last reviewed: 27 Jul 2022. The following people must complete. Here is the link for the RSA Victoria Online Course. Waterford QLD 4133. Support for gambling problems 24/7. ILGA. Comment Search for:Find out more about responsible gambling certificate qld our online course Responsible Service of Alcohol Certificate in South Australia For becoming a responsible person to serve alcohol:Case studies and a simulated bar environment two dollar blackjack atlantic city. Find out what you demand to do to responsibly serve alcohol in some type of venue. This applies to same day alcohol delivery providers, delivery agents, and delivery drivers making alcohol deliveries. casino employee licence. The current study evidence also supports the development of innovative harm reduction methods for reducing harm from online gambling, which is a form of gambling that necessarily has few restrictions in terms of hours of access and the responsible service of alcohol . Module 1 can be done online and must be completed within one month of starting work in a gaming venue. Equipment & Physical Resources. This means you are qualified to serve alcohol in a licensed venue. It is illegal for a person to try to enter licensed premises or be supplied alcohol using false personal identification (ID). Required signage around licensed premises. The responsible service of Alcohol course will help you, Measure standard drinks and advise patrons;. Operating hours. Download, print and display Queensland liquor compliance signage free-of-charge. Queensland gambling help services. The Commissioner for Liquor and Gaming has developed the following gaming guidelines for new and existing licensees in Queensland. General Construction Induction (White Card) Red Card to White Card Transfer; CPCCWHS2001 Apply WHS Requirements ONLINE; Traffic. This unit describes the performance outcomes, skills and knowledge required to provide responsible gambling services, and to assist those customers who have issues with problem gambling. Valid in QLD, NT, WA. Responsible Conduct of Gambling (RCG) Responsible Service of Alcohol (RSA) Intervention: There is no legal requirement in NSW for staff to intervene if a patron is showing signs of problem. In Victoria, the SITHFAB021 provides responsible service of alcohol RSA. RSG Online Training Course Barista Basics Online Training Course Customer Service Hospitality Online Training Course Food Hygiene Online Training Course Start Now!. QLD VENUES | ST. Click through to our online store and begin your Responsible Service of Gambling (RSG) training immediately. Police and Office of Liquor and Gaming Regulation compliance officers can issue you, your staff and patrons on-the-spot fines and hefty penalties for breaches of legislation related to the Liquor Act 1992 and Wine Industry Act 1994. Time: 3-6 hours. Open Hours. If you want to carry out gaming duties in a licensed venue in Queensland, you must have completed Provide Responsible Service of Gambling (RSG) training. Add the COVID-Safe Hygiene Marshal Course. A minor is someone who is under 18. Fast & Easy. alcohol for minors. gov. Find out how to Apply or Search for a NSW Liquor Licence, Responsible Service of Alcohol (RSA), and. Contact. Identify customers to whom alcohol service may be refused. Upskilled and adequately trained employees are fundamental to good governance of risk and to the success of every workplace. Responsible Serving of Alcohol (RSA) A licensee must not allow a person to serve liquor on licensed premises unless the person: (a) has successfully completed an "approved course" - ( RSA training course ); or. A liquor licence is required to supply liquor (alcohol). 8 out of 5 . use of strategies to indicate the passage of time. Responsible service of gambling (RSG) refresher courses. Gaming and gambling. COVID-19 Safety at Work. $59 save $10. SITHFAB021 Latest Units Provide Responsible Service regarding Ethanol. $12,384. Read more about the ID documents new applicants must provide. To meet these reporting requirements, you must: complete form 3G—register of excluded persons, keep it onsite and make it available for inspection by an OLGR officer. penalties for not complying with gaming legislation. Earn your responsible alcohols server certificate, or food safety certificate!Responsible Service of Alcohol Valid in QLD, WA, SA, NET, ACT, TAS. The following minimum standards apply to all licensees (i. Media enquiries LGFTmedia@justice. This includes how we contribute to safe and more responsible liquor and gambling environments that minimise alcohol and gambling harm, build community confidence and support industry. ) Form 3E can only be lodged 12 months after the exclusion commenced. Under the Queensland responsible gambling code of practice and relevant legislation, gambling providers must provide certain information to their customers about the odds of winning and where help for problem gambling is available. RSA + RSG. We have developed in-venue gambling signage that. Contact. Check out some of these top free poker games and get to grips with the different types available. Our RSA Queensland course is delivered completely online. The ID document must be current and include a photo of the person and their date of birth. From 1 November 2020 all RTOs conducting RSA training must be approved by the Commissioner. gov. Make sure your name (or online reference number, if you have one) is clearly marked on each supporting document. Learn more about RSA training. We are a nationally accredited Registered Training. As part of the renewal process, you need refresher training, which you can do online. Where appropriate, request and obtain acceptable proof of age prior to sale or service. gov. If your venue is a regulated premises for ID. Apply to change an existing gaming machine licence. 100% Online. The responsible gambling team is accountable for the maintenance and continuous improvement of responsible gambling practices. ” Source: Queensland Responsible Gambling Advisory. The course is valid in QLD, ACT, WA, NT and VIC*. It often exists alongside mental health issues. COVID-19 Safety at Work. The mystery shopper program will assess RSA practices, including supplying alcohol to unduly intoxicated patrons and allowing the irresponsible use of alcohol. be based on fact. Take our quiz to test your knowledge on responsible promotion and advertising for gaming. Assessment.